As a designer driven by curiosity, I love unearthing the root causes of a good problem and finding elegant, data-backed solutions. I view UX as a type of hospitality and no matter the type of project, I strive to ensure that the user feels welcomed in that space.
I have a Bachelor's degree in Graphic Design from Saginaw Valley State University and eight years of experience in Visual and UX Design. I was embedded in my company's agile UX team for five years and frequently work cross-departmentally on UX and research projects. In 2023, I also worked on a multi-department product research team to develop experimental tech as potential new revenue streams.
I am fluent in the Adobe Suite and proficient in Sketch, Figma, Condens, and Miro. More than technical capabilities though, what sets me apart is my three-tiered strengths of strategy, research, and design production.
This means that I naturally explore underlying user needs and stakeholder/business strategy when working on a design and I bring my knowledge of well-designed white space and layout to reduce cognitive dissonance within my research work.
The results are higher completion rates for surveys, easily digestible reports to gain stakeholder buy-in, and polished design work that generates interest, leads, and sales.
I have worked as a Communication Designer for an agile SaaS company for the past 8 years, creating everything from entire feature workflows to secondary product brand identities and every level of designed communication in-between. I've also conducted diary studies, observational research, and surveys to collect both qualitative and quantitative data to help inform those projects. I'm passionate about telling data-driven stories to my stakeholders and our users so that the people are cared for and, inevitably, so is the business.
Copyright © 2024 Rachael Moss - All Rights Reserved.
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